Concentus has been a tremendous asset for my firm. The ability to call them for technical assistance at any time has kept a “tech” employee off of the payroll. The service has been great, and their patience with silly questions seems limitless. They also did a tremendous job when we were ready to do our equipment upgrade, and were able to provide turnkey service. They identified the best products to fit our needs, ordered the hardware, and made a problem-free installation. We were back on our system within hours! I would highly recommend Concentus.
Dealing with Concentus is dealing with a human dynamos. Unlike many dynamos, however, they listen very carefully to your ideas and concepts. There is a tremendous give and take in discussions.
On a personal basis, our family has used the services of Concentus for over 8 years and highly recommends them. No request is too big or too small for them to handle it competently and expeditiously. They maintain, update, and enhance both hardware and software, as needed. They also purchase and install hardware and software and are most helpful to those of us who are not really expert in this area. They provide computer software and internet training and they recommend and implement use of other equipment, such as digital cameras and photo, fax, and scanning devices, too. They are just as attentive to their smaller clients as they are to their larger clients and are highly reliable and professional. I recommended Concentus to an educational institution of which I was a trustee, and they were engaged through competitive bidding. Their services helped this institution resolve a number of technical issues and bring it up to the state of the art in its computer facilities. I believe that anyone employing Concentus will be as well satisfied with their services as we have been.